UX/UI Designer, Systems & Service Strategist
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Ashley Phillips
Ashley Phillips

Systems-Focused • Data-Driven • Human-First

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Bridging the gap between the client and what a customer needs.

The History

I started in operations, managing complex service workflows for print publications and newspaper operations. This gave me a practical foundation in user research and a real understanding of how people interact with digital products under pressure.

The Foundation

I formalized my path at Full Sail University, graduating as Valedictorian with a B.S. in UX. I focused on technical rigor, usability testing, and validated research.

The Accelerator

I use Generative AI as a daily design catalyst. By evaluating hundreds of model outputs, I’ve learned to prompt for precision and build AI efficiency into a production-ready workflow.

The Present

Currently, I partner with founders and small businesses to assist them with their specific needs. Freelancing has taught me how to remain flexible, using different tools for different jobs to ensure high-quality delivery.

UX/UI+ AI

The Practice

I build production-ready Figma systems designed for high-speed delivery. By integrating Gen-AI into the lifecycle, I accelerate research and iteration while maintaining IRB-certified technical rigor.

  • Design Systems Architecture & Advanced Figma
  • Large Language Models (LLMs) & Prompting
  • Generative AI & Reinforcement Learning
  • Technical Writing & Red Team Testing
  • WCAG Accessibility Compliance
  • Information Architecture (IA) & Prototyping
The Strategy

16 years of operations mean I design for conversion and scalability. From newspaper print lines to storefronts, I manage complex service flows where design meets the bottom line.

  • E-commerce Scaling & SEO Optimization
  • Financial Modeling & P&L Management
  • Supply Chain & Vendor Management
  • Quantitative Market Research & Pricing Strategy
  • Process Flow Documentation & Change Management
  • Organizational Design & Resource Allocation
The Matrix

A full-spectrum stack covering visual theory and operational logic.

  • Typography Hierarchy & Magazine Design
  • Color Theory & Grids for Layout Composition
  • Adobe Creative Suite (InDesign Specialist)
  • Compliance Management & System Vetting
  • Usability Testing & Heuristic Evaluation
  • Digital Transformation & Strategic Planning