Available for work
SYS.ID: V4 · 2026

Ashley Phillips

UX/UI designer who turns ambiguous problems into shippable, accessible, developer-ready design. A B.S. in User Experience (Full Sail, Valedictorian) formalizing 16+ years of diagnosing and redesigning real business systems across operations, e-commerce, and publishing into one design practice. AI-native end to end: I design and build in Figma, ship working products through AI tooling, and evaluate AI-generated UX against design and accessibility rubrics.
UX / UI Design
  • Figma (components, auto layout, variables, design tokens)
  • Design Systems
  • Wireframing & High-Fidelity Prototyping
  • Interaction Design
  • Usability Testing
  • WCAG 2.x AA Accessibility
Research & Strategy
  • User Research, Interviews & Surveys
  • Thematic Analysis
  • Information Architecture
  • Service Blueprinting
  • Heuristic Evaluation
  • User Journey Mapping
  • A/B Testing & CRO
AI Workflow & Build
  • Prompt engineering: Figma Make, Stitch, Weavy, Claude Code Terminal
  • AI-output evaluation, redlining & design QA
  • Red-team & content-safety review
  • AI-assisted front-end (React/Vite, HTML/CSS, Supabase, Stripe, Netlify)
  • E-commerce scaling & financial systems
  • Tableau, Agile / Jira
Education
B.S. in User Experience Full Sail University, Winter Park, FL November 2025
Valedictorian (3.97 GPA), National Society of Collegiate Scholars.
Honors: Course Director Award and Technical Writing Award.

Certification: Social & Behavioral Research / Human Subjects (CITI).

Freelance UX / Product Designer

2024 - Present
Self-Employed, College Station, Texas
  • Pony Trading Post (brand client): Rebuilt the primary logomark in Illustrator and authored the full brand system and guidelines so the client could run marketing independently, repositioning a resale shop as "The Art of Pre-Owned Luxury."
  • Prismatic (product client, confidential): Designed a living, token-based design system in Figma (20+ nested components surfaced through one properties panel) so a non-technical founder could duplicate screens, swap characters, and build developer-ready variations independently.
  • Confidential product clients: Deliver research, UX, design systems, and prototypes for early-stage products under NDA, shown as anonymized spec studies in portfolio.

UX/UI Designer, AI Evaluation & Red-Teaming

2023 - Present
Micro1 & Outlier (Contract), Remote (NDA) · micro1-Certified Product & Systems UX/UI Designer
  • Evaluate and diagnose AI-generated UX/UI and multimodal output against design, accuracy, and accessibility rubrics, flagging visual-design failures and prompt-to-output mismatches.
  • Execute adversarial red-team and content-safety testing on high-volume prompts, identifying exploits used to elicit unsafe or policy-violating generations and documenting failure patterns to improve model behavior.
  • Rank and justify multi-turn LLM outputs using RLHF protocols to refine prompt responsiveness, accuracy, and conversational reliability.

Founder & E-Commerce Operations

2020 - 2025
Amazon FBA/FBM, Independent Venture, College Station, Texas
  • Bootstrapped a high-volume Amazon business from $63 in starting capital to a profitable, multi-million-dollar venture by securing authorized distribution agreements with major brands.
  • Managed 1,456 SKUs on an automated, API-driven tech stack, holding the Buy Box on 50%+ of products and a 98.4% customer experience rating.
  • Ran quantitative market research with Keepa and BQool to optimize pricing, and designed exclusive bundles with custom packaging and SEO copy that reached Top 10 category rankings.

Systems & Service Strategy Lead

2013 - 2021
Robertson County News & Central Texas Publishing, Central Texas
  • Directed fiscal strategy across four business units, migrating to QuickBooks and building a two-person audit workflow that eliminated unexplained financial variance.
  • Redesigned the Accounts Receivable service journey with Net 15 terms, pre-pay gates, and automated notifications, cutting delinquency from 25% to a sustained 2.5%.
  • Standardized operational workflows and information architecture, creating documentation adopted by 40+ affiliates.
  • ROV Telemetry — re-engineering a decorative AI concept into a mission-critical operations interface.
  • Vantage — an AI-native credit app built and documented through Claude Code Terminal.
  • Essence — humanizing generative output into a warm, artisanal design system.
  • Cookie Draft — Figma Config 2026 competition entry: live prototype and Figma community file.
  • CCNA Study Platform — a self-built learning and self-testing web app.
  • Rootsiv — a self-initiated PWA (React/Vite, Supabase, Stripe) in active development.